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HP Omnibook 500 Troubleshooting and Diagnostics 3-17
Symptom Call Center:
Suggestions
Repair Center:
Likely Causes
Repair Center:
Comments
Does not suspend
to Standby mode as
expected.
The computer won’t suspend
if it has an active connection
to another computer.
If the computer is busy, it
normally waits to finish the
current operation before
suspending.
Does not
automatically enter
Hibernate mode as
expected.
For Windows 2000, make
sure hibernate support is
enabled in Power in Control
Panel. Also, make sure the
Hibernate timeouts (Power
Schemes tab) for AC and
battery power are not set to
Never.
For Windows 98, check the
Hibernate timeout in BIOS
Setup. If the computer has
more than 512 MB of
SDRAM, the Utility partition
on the hard disk must be
expanded.
Standby option
missing from Shut
Down window.
Do not allow Windows 98 to
disable APM. If it prompts
you to do so, answer No.
In System in Control Panel,
expand System Devices
(System Manager tab), and
remove Advanced Power
Management. Restart the
computer, then use Add New
Hardware in Control Panel to
install support for APM.
Restart the computer.
Plug-in Modules
General problems. Make sure module is
installed properly.
Reset computer and the
expansion base.
Plug-in module or
contacts.
Motherboard.
Expansion base.
Plug-in modules cannot be
repaired, and must be
exchanged.