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3-24 Troubleshooting and Diagnostics HP Omnibook 500
Code Suggestions
2150h Replace the display assembly. Replace the
motherboard. If this error also occurs with
external monitor, replace the motherboard.
9016h Reset the computer. Reprogram the BIOS IC.
Replace the motherboard.
9017h See chapter 5 for cosmetic guidelines. If
warranted, replace the display assembly.
CD-ROM Tests
0A00h Insert a CD in the drive module.
0A01h Repeat the test. Replace the CD-ROM module.
0A02h No repair. (Automatic close not supported.)
0A03h Insert a different CD in the drive and repeat the
test. Check the installation of the CD-ROM
module. Replace the drive. Replace the
expansion base. Replace the motherboard.
0A04h Insert a data CD in the drive module and
repeat the test.
0A05h Insert a different CD in the drive and repeat the
test. Check the installation of the drive module.
Replace the CD-ROM module. Replace the
expansion base. Replace the motherboard.
0A06h Insert a data CD in the drive and repeat the
test. Replace the CD-ROM module.
0A07h Repeat the test. Replace the CD-ROM module.
0A08h Insert an audio CD and repeat the test.
Replace the CD-ROM module.
0A09h Repeat the test. Replace the CD-ROM module.
0A10h –
0A11h
Insert an audio CD and repeat the test.
Replace the CD-ROM module.
0A12h Insert a different multisession CD and repeat
the test. Replace the CD-ROM module.
SMBUS Tests
0E00h –
0E20h
Replace the motherboard.
ATAPI Removable Tests (LS-120)
0F01h Connect the LS-120 drive and repeat the test.
0F02h –
0F03h
Insert a different disk in the LS-120 drive and
repeat the test. Check the installation of the
drive. Replace the drive.
0F04h Replace the LS-120 drive.
0F05h Repeat the test. Replace the LS-120 drive.
0F06h Insert a different disk in the LS-120 drive and
repeat the test. Check the installation of the
drive. Replace the drive.
0F07h Replace the LS-120 drive.
0F08h Insert a different disk in the LS-120 drive and
repeat the test. Check the installation of the
drive. Replace the drive.
0F09h Replace the LS-120 drive.
TI CardBus Tests
1201h Remove any attached CardBus/PCMCIA cards
and repeat the test.
1202h –
1203h
Replace the motherboard.
1205h –
1206h
Insert a different PC Card and repeat the test.
Replace the motherboard.
1207h Reset the computer. Replace the motherboard.
USB Tests
Code Suggestions
1301h Reprogram the BIOS IC. Replace the
motherboard.
1302h –
1316h
Replace the motherboard.
9006h Make sure a USB device is connected to the
port you are testing. Select the correct speed
for the device. Try another USB device.
Replace the motherboard (or expansion base,
if applicable).
DVD Tests
1900h –
1904h
Insert a different DVD in the drive and repeat
the test. Replace the drive.
1905h Make sure the DVD Drive region and DVD
Media region match. If the region is not set for
the drive, use an unencrypted DVD.
LAN/Modem Tests
8000h Note: this test checks only the internal
hardware up to the mini-PCI card, and does not
check the mini-PCI panel or external cabling.
Check the connections. Repeat the test with
the LAN cable/phone line unplugged. Replace
the cable/phone line. Replace the mini-PCI
card. Replace the mini-PCI panel. Replace the
motherboard.
Fan Tests
9001h If the fan is already running, you will not hear a
change. Check the fan connection. Replace the
heatsink. Replace the motherboard.
9002h Reset the computer. Replace the motherboard.
IR Tests (FIR enabled, undocked)
9002h Reset the notebook. Replace the motherboard.
9007h –
9008h
Reset the notebook. Run BIOS Setup and
restore default settings. Replace the
motherboard.
9009h Do not run this test in Windows. For the one-
unit test, replace the motherboard. For the two-
unit test, make sure the IR ports on the
reflector and test computers are lined up.
Replace the motherboard.
900Ah Repeat the test. For the two-unit test, make
sure the IR ports on the reflector and test
computers are lined up. Replace the
motherboard.
900Ch Repeat the test. Make sure the IR ports on the
reflector and test computers are lined up.
Restart the reflector unit. Replace the
motherboard.
Dock Tests
9071h –
9073h
Update the BIOS in the computer and
expansion base. Replace the expansion base.
9075h –
907Ch
Replace the expansion base.
907Eh Update BIOS in computer and expansion base.
Replace the expansion base.
907Fh Repeat the test.
9080h Make sure the computer is docked properly,
then repeat the test.
9082h Repeat the test with a known good computer.
Replace the expansion base.
9085h Reset the computer and expansion base, then
repeat the test.