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3-22 Troubleshooting and Diagnostics HP Omnibook 500
Interpreting the Results
The following table lists test groups, error codes, and suggestions for follow-up actions. Consider
these suggestions in combination with other troubleshooting information.
Table 3-3. e-DiagTools Error Codes
Code Suggestions
Note:
If the BIOS IC appears to be corrupted, you can try
to repair it (see page 2-31).
System Tests
0001h –
0040h
Replace the motherboard.
0041h Run BIOS Setup and check IRQ assignments
for all devices.
0050h –
0063h
Replace the motherboard.
0070h Replace the CMOS battery.
0071h –
0076h
Reset the system, then run BIOS Setup and
check settings. Replace the CMOS battery.
Replace the motherboard.
0077h Replace the motherboard.
0078h Reset the system, then run BIOS Setup and
check settings. Replace the CMOS battery.
Replace the motherboard.
0079h Replace the CMOS battery. Replace the
motherboard.
0083h –
008Ah
Reprogram the BIOS IC. Replace the
motherboard.
00C0h –
00CCh
Replace the motherboard.
Memory Tests
The addresses below are absolute (32-bit) addresses, and
are not in the segment:offset format.
0100h –
0101h
Replace the motherboard.
0102h Reprogram the BIOS IC. Replace the
motherboard.
0120h –
0131h
Replace the SDRAM module (each 01000000h
represents 16 MB). Replace the motherboard.
0132h –
0150h
Replace the SDRAM module (each 01000000h
represents 16 MB).
0160h Remove all but one SDRAM module and
repeat the test. Replace the motherboard.
0170h –
0172h
Replace the motherboard.
0180h Replace the SDRAM module (each 01000000h
represents 16 MB). Replace the motherboard.
0181h Replace the motherboard.
0182h Make sure you have the latest version of
e-DiagTools, and repeat the test. Replace the
SDRAM module (each 01000000h represents
16 MB). Replace the motherboard.
0183h –
0184h
Check the installation of the SDRAM module.
Replace the SDRAM module. Replace the
motherboard.
0190h –
01A0h
Replace the SDRAM module (each 01000000h
represents 16 MB). Replace the motherboard.
Code Suggestions
01A1h –
01A5h
Replace the motherboard.
01B0h –
01B2h
Replace the SDRAM module (each 01000000h
represents 16 MB). Replace the motherboard.
01B3h Replace the motherboard.
Hard Disk Tests
0201h Replace the hard disk. Replace the
motherboard.
0202h –
0204h
Check test parameters and repeat the test.
Replace the hard disk.
0205h Replace the motherboard.
0207h Use BIOS Setup to check the hard disk type.
Check the hard disk installation. Replace the
hard drive/LED flex cable. Replace the hard
disk. Replace the motherboard.
0208h –
0209h
Transient DMA error. Repeat the test.
020Ah –
0211h
Repeat the test. Run SCANDISK or an
equivalent.
0220h Replace the motherboard.
0240h Replace the hard disk. Replace motherboard.
0252h –
0254h
Check test parameters and repeat the test.
Replace the hard disk.
025Ah –
0260h
Repeat the test. Run SCANDISK or an
equivalent. Replace the hard disk.
0265h Check the hard disk installation. Replace the
hard drive/LED flex cable. Replace the hard
disk. Replace the motherboard.
0275h Replace the hard disk.
0280h Check the hard disk installation. Replace the
hard drive/LED flex cable. Replace the hard
disk. Replace the motherboard.
0281h Replace the hard disk.
0290h Repeat the test. Replace the hard disk.
0293h –
0296h
Replace the hard disk.
02AAh Check the hard disk installation. Replace the
hard drive/LED flex cable. Replace the hard
disk. Replace the motherboard.
02CCh Use BIOS Setup to check the hard disk type.
Check test parameters and repeat the test.
Replace the hard disk. Replace the
motherboard.
02EEh Run BIOS Setup and temporarily select a drive
type that has more than 200 cylinders, then
repeat the test.
02F1h Use a Recovery CD to restore the original
factory configuration.