HP (Hewlett-Packard) 500 All in One Printer User Manual


 
HP Omnibook 500 Troubleshooting and Diagnostics 3-23
Code Suggestions
02F3h –
02F5h
Run SCANDISK or an equivalent. Use a
Recovery CD to restore the original factory
configuration.
02FFh Check the hard disk installation. Replace the
hard drive/LED flex cable. Replace the hard
disk. Replace the motherboard.
9602h –
9607h
(See the Hard Disk Tests at the end of the
table.)
Floppy Disk Tests
0301h –
0304h
Check the USB cable (if any). Replace the
floppy drive. Replace the motherboard.
0305h Make sure the floppy disk is fully inserted in the
drive. Make sure the drive is properly installed
or connected. Replace the disk. Check the
USB cable (if any). Replace the floppy drive.
Run the Floppy Disk Controller test. Replace
the motherboard.
0306h Check the USB cable (if any). Replace the
floppy drive.
0307h –
030Bh
Make sure the floppy disk is fully inserted in the
drive. Make sure the drive is properly installed
or connected. Replace the disk. Check the
USB cable (if any). Replace the floppy drive.
Run the Floppy Disk Controller test. Replace
the motherboard.
030Ch Replace the floppy drive.
Keyboard Tests
0400h –
0401h
Replace the motherboard.
0410h –
0415h
Check the keyboard flex cable connection.
Replace the keyboard. Replace the
motherboard.
0415h Replace the switchboard PCA. Replace the
motherboard.
0416h –
0418h
Replace the keyboard. Replace the
motherboard.
900Fh Replace the keyboard. Replace the
motherboard.
901Ch Replace the switchboard PCA. Replace the
motherboard.
901Dh Replace the expansion base. Replace the
motherboard.
Serial Port Tests
0601h For the external loopback test, make sure the
loopback connector is constructed and installed
properly. For the external or internal loopback
test, replace the expansion base; replace the
motherboard.
0602h Replace the motherboard.
0603h For the external loopback test, make sure the
loopback connector is constructed and installed
properly. For the external or internal loopback
test, replace the motherboard.
0604h –
0605h
Replace the motherboard.
0606h For the external loopback test, make sure the
loopback connector is constructed and installed
properly. For the external or internal loopback
test, replace the motherboard.
Code Suggestions
0607h Make sure the loopback connector is
constructed and installed properly. Replace the
motherboard.
0608h –
0612h
Replace the motherboard.
IR Tests (FIR enabled, undocked)
0618h –
0619h
Make sure the machines are positioned
correctly. If the problem persists, replace the
motherboard.
Parallel Port Tests
0701h For the external loopback test, make sure the
loopback connector is constructed and installed
properly. For the external or internal loopback
test, replace the expansion base; replace the
motherboard.
0702h –
0706h
Replace the motherboard.
0707h Make sure the loopback connector is
constructed and installed properly.
0708h –
0709h
Replace the motherboard.
Audio Tests
0801h Check the speaker connections. Replace the
top case. Replace the motherboard. If this error
occurs for an external headphone, replace the
motherboard.
0802h –
0804h
Check the speaker connections. Replace the
top case. Replace the motherboard.
0806h Check speaker connections and repeat the
test. Replace the top case. Replace the
motherboard. If testing the expansion base,
make sure the computer is docked properly;
repeat the test; replace the expansion base if
the test fails repeatedly.
0810h –
0816h
Check speaker connections and repeat the
test. Replace the top case. Replace the
motherboard.
08C0h –
08C2h
Check the speaker connections. Replace the
top case. If this error occurs for an external
headphone, replace the motherboard.
08D0h –
08F3h
Replace the motherboard.
Video Tests
0900h –
0905h
Replace the motherboard.
0911h If this test fails on the internal display, replace
the motherboard.
0912h –
0933h
Replace the motherboard.
2100h –
2102h
Replace the display assembly. Replace the
motherboard. If error also occurs with external
monitor, replace the motherboard.
2110h –
2120h
Replace the motherboard. Replace the display
assembly.
2130h Replace the display assembly. Replace the
motherboard. If this error also occurs with
external monitor, replace the motherboard.
2140h –
2141h
Replace the motherboard. Replace the display
assembly.