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hp digital copier printer 410
chapter 7
42
If you do not have the original packaging materials, please use other
adequate packaging materials. Shipping damage caused by improper
packaging and/or improper transportation is not covered under the
warranty.
10 Place the return shipping label on the outside of the box.
11 Include the following items in the box:
– A brief description of symptoms for service personnel (samples of print
quality problems are helpful).
– A copy of the sales slip or other proof of purchase to establish the
warranty coverage period.
– Your name, address, and a phone number where you can be reached
during the day.
hp distribution center
To order HP Digital Copier Printer software, a copy of the HP Digital Copier
Printer 410 Printing Guide, a setup poster, or other customer-replaceable parts,
do one of the following:
• In the U.S. or Canada, call (208) 323–2551
• Visit this website:
https://warp2.external.hp.com/Driver/dr_country_select.asp
warranty information
hp digital printer copier 410
Duration of Limited Warranty (hardware and labor): 1 Year
Duration of Limited Warranty (CD media): 90 Days
Duration of Limited Warranty (print cartridges): 90 Days
express service
To obtain HP express repair service, the customer must contact an HP service
office or an HP Customer Support Center for basic troubleshooting first. See
hp customer support on page 39 for steps to take before calling Customer
Support.