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© Copyright IBM Corp. 1999 243
How to Get ITSO Redbooks
This section explains how both customers and IBM employees can find out about ITSO redbooks, redpieces, and
CD-ROMs. A form for ordering books and CD-ROMs by fax or e-mail is also provided.
• Redbooks Web Site
http://www.redbooks.ibm.com/
Search for, view, download, or order hardcopy/CD-ROM redbooks from the redbooks Web site. Also read
redpieces and download additional materials (code samples or diskette/CD-ROM images) from this redbooks
site.
Redpieces are redbooks in progress; not all redbooks become redpieces and sometimes just a few chapters will
be published this way. The intent is to get the information out much quicker than the formal publishing process
allows.
• E-mail Orders
Send orders by e-mail including information from the redbooks fax order form to:
• Telephone Orders
• Fax Orders
This information was current at the time of publication, but is continually subject to change. The latest information
may be found at the redbooks Web site.
In United States
Outside North America
e-mail address
usib6fpl@ibmmail.com
Contact information is in the “How to Order” section at this site:
http://www.elink.ibmlink.ibm.com/pbl/pbl/
United States (toll free)
Canada (toll free)
Outside North America
1-800-879-2755
1-800-IBM-4YOU
Country coordinator phone number is in the “How to Order” section at
this site:
http://www.elink.ibmlink.ibm.com/pbl/pbl/
United States (toll free)
Canada
Outside North America
1-800-445-9269
1-403-267-4455
Fax phone number is in the “How to Order” section at this site:
http://www.elink.ibmlink.ibm.com/pbl/pbl/
IBM employees may register for information on workshops, residencies, and redbooks by accessing the IBM
Intranet Web site at
http://w3.itso.ibm.com/ and clicking the ITSO Mailing List button. Look in the Materials
repository for workshops, presentations, papers, and Web pages developed and written by the ITSO technical
professionals; click the Additional Materials button. Employees may access
MyNews at http://w3.ibm.com/for
redbook, residency, and workshop announcements.
IBM Intranet for Employees