Filter
Top Products
Table 5. Troubleshooting (continued)
Problem
indicator Component Possible cause Possible solutions
Amber and green
LEDs are lit
Power supply
(fault and
power LEDs
are lit)
Power supply failure Replace the failed power supply.
All amber and
green LEDs are
slowly flashing
All drives
(activity and
fault LEDs are
not lit)
Check for and solve one of the following situations:
v Storage expansion enclosures are not correctly
connected to the DS3200.
v DS3200 does not have the correct firmware version.
All green LEDs
are off
All components Subsystem power is
off.
Make sure that all storage
subsystem power cables are
connected and that the
power-supply switches are on. If
applicable, make sure that the
main circuit breakers for the rack
are turned on.
AC power failure Check the main circuit breaker
and ac receptacle.
Power-supply failure Replace the power supply.
Amber LED is
flashing
Drives (fault
LED is lit)
Drive identify is in
process
No corrective action is needed.
Oneormore
green LEDs are
off
Power supplies Power cable is
disconnected or
switches are turned
off
Make sure that the power cord is
connected and that the switches
are turned on.
All drives Midplane failure Replace the DS3200. Contact
your IBM technical-support
representative.
Several
components
Hardware failure Replace the affected
components. If this does not
correct the problem, replace the
RAID controllers. Contact your
IBM technical-support
representative.
The DS3200 was
not powered-on, or
all SAS cable
connections
between the storage
expansion
enclosures and the
DS3200 storage
subsystem failed.
Perform one of the following
actions:
v Power-on the storage
subsystem.
v Make sure that the SAS cable
connections between the
storage expansion enclosures
and the DS3200 storage
subsystem are made.
Front panel Power supply
problem
Make sure that the power cables
are connected and that the power
supplies are turned on.
Hardware failure If any other LEDs are lit, replace
the midplane. Contact your IBM
technical-support representative.
Chapter 6. Solving problems 101