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12 Hardware Maintenance Manual: xSeries 200
Starting the diagnostic programs
The IBM Enhanced Diagnostics programs will isolate your server hardware from
software that you have installed on your hard disk drive. The programs run
independently of the operating system, and must be run either from the CD or diskette.
This method of testing is generally used when other methods are not accessible or
have not been successful in isolating a problem suspected to be hardware related.
An IBM Enhanced Diagnostics CD comes with the server. You can also download the
latest image of the diagnostics from the World Wide Web at
http://www.ibm.com/pc/support.
Using the diagnostics CD
To start the IBM Enhanced Diagnostics using the CD, do the following:
1. Turn off your server and any peripheral devices.
2. Turn on all attached devices; then, turn your server on.
3. When you see Press F1 For Configuration/Setup, press the F1 key.
4. When the Configuration/Setup Utility menu appears, select Start Options.
5. From the Start Options menu, select Startup Sequence.
6. Note the device selected as the First Startup Device. Later, you must restore this
setting.
7. Select CD-ROM as the First Startup Device.
8. Press Esc two times to return to the Configuration/Setup Utility menu.
9. Place the IBM Enhanced Diagnostics CD in the CD-ROM drive.
10. Select Save & Exit Setup and follow the prompts. The diagnostics will load.
Follow the instructions on the screen to run the diagnostics.
Downloading the diagnostics program
Do the following to download the latest image of the IBM Enhanced Diagnostics from
the World Wide Web and create a startable Enhanced Diagnostics diskette:
1. Go to the following World Wide Web site: http://www.ibm.com/pc/support/
2. Download the diagnostics file for your server to a hard disk drive directory (not
to a diskette).
3. Go to a DOS prompt and change to the directory where the file was downloaded.
4. Insert a blank high-density diskette in diskette drive A.
5. Type in the following, and then press Enter: filename a:
where filename is the name of the file you downloaded from the Web.
The downloaded file is self-extracting and will be copied to the diskette. When the
copy completes, you have a startable IBM Enhanced Diagnostics diskette.
Important
When you finish running the diagnostics and utilities, remove the CD from the CD-ROM
drive and turn off the server. You must restore the First Startup Device to the original setting.
Use steps 2 through 8 of this procedure to do this.