Chapter 7. Symptom-to-FRU index 87
Diagnostic error codes
Note: In the following error codes, if XXX is 000, 195, or 197 do not replace a FRU.
The description for these error codes are:
000 The test passed.
195 The Esc key was pressed to abort the test.
197 This is a warning error and may not indicate a hardware failure.
For all error codes, replace/follow the FRU/Action indicated.
Error Code/Symptom FRU/Action
001-XXX-000 (Failed core tests) 1. System Board
001-XXX-001 (Failed core tests) 1. System Board
001-250-000 (Failed System Board
ECC)
1. System Board
001-250-001 (Failed Processor
Board ECC)
1. System Board
005-XXX-000 (Failed Video test) 1. Video adapter (if installed)
2. System Board
011-XXX-000 (Failed COM1 Serial
Port test)
1. Check loopback plug connected to externalized serial port
2. Check cable from externalized port to system board. Should connect
to Serial Port A on the system board (J52).
3. System Board
011-XXX-001 (Failed COM2
Serial Port test)
1. Check loopback plug connected to externalized serial port
2. Check cable from externalized port to system board. Should connect
to Serial Port B on the system board (J51).
3. System Board
014-XXX-000 (Failed Parallel Port
test)
1. System Board
015-XXX-001 (USB interface not found,
board damaged)
1. System Board
015-XXX-198 (USB device connected during
USB test)
1. Remove USB devices from USB1 and USB2.
2. System Board
020-XXX-000 (Failed PCI Interface
test)
1. System Board
030-XXX-000 (Failed Internal SCSI
interface test)
1. System Board
035-XXX-099 1. No RAID adapters were found.
2. If adapter is installed re-check connection.
035-XXX-S99 (Failed RAID test on PCI
slot S, check System Error Log before
replacing a FRU)
1. RAID Adapter
2. SCSI Backplane
3. Cable
035-XXX-SNN (Check System Error Log
before replacing a FRU, NN = SCSI ID of
failing fixed disk)
1. Fixed Disk with SCSI ID NN on RAID adapter in PCI slot S.