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KODAK 1200i WIDE-FORMAT PRINTING SYSTEM
Technical Training Guide 41
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Errors are listed into four general groups:
¾ Cartridge Error Messages/Cartridge Failures
¾ Ink System (Refill Bottle/Intermediate Reservoir) Error Messages
¾
Dryer System Error Messages
¾
Miscellaneous Error Messages
NOTE: service related actions should only be performed by qualified personnel.
1. Cartridge Error Messages/Cartridge Failures:
Review the explanation for ink system/cartridge error messages and the appropriate
recovery process – additional error message/code information is provided at the end of
this document. Make sure you report the following information completely and
accurately:
1. The initial screen error message.
2. The message displayed after pressing the MORE INFO key.
3. The message displayed after pressing the failed cartridge associated
error key (e.g., F1 = Black, F2 = Cyan, F3, = Magenta, etc.).
Background Info - Error Classifications:
There are three basic types of cartridge errors:
1. ID-chip communication errors.
2. ID-chip data errors.
3. Internal cartridge errors (or insufficient ink delivery).
Type 1: ID-chip communication errors (Example: "Pen Error – Code 4”).
This type of error is identified by a special code and it usually indicates there is a
fault or bad connection with the ID-chip. The suggested course of action is to
inspect the ID-chip and its connection to make sure the chip is making contact.
Try reseating the cartridge - if no problems are detected, you should replace the
cartridge and retest the system to verify valid ID-chip response with the new chip.
Note: Additional information is available (but not necessary) if you press the
associated error key (F1, F2, etc.) after navigating to the “Cart Info” display.
If a communication problem cannot be resolved through cartridge replacement
then check flex driver cable and trailing cable connectivity. Replace flex driver
cable; replace trailing cable.
Type 2: ID-chip data errors (Example: "Pen Error – Invalid Ink Type!”).
This type of error indicates the data recorded in the cartridge ID-chip is incompatible with
the requirements specified in the printer setup. In this particular case, the cartridge ink
type does not match the ink types of the other cartridges and, therefore, is incompatible.
Correct this error by simply replacing the cartridge with one having the proper ink type.