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Troubleshooting 9-3
Troubleshooting
User Codes
User Codes (P Codes) displayed in the ratio window indicate machine
conditions that the user can quickly and easily correct. In most cases,
P Codes simply require returning the machine to its original ready-to-
copy state.
CODE SOLUTION
P20, 26, 27, 88
Call your service representative.
P25 Add toner.
P51 Close front door of main body.
P61 Close RADF/ADF paper access.
P64 Open RADF/ADF and remove original from platen glass.
P68, 69 Firmly close RADF/ADF.
Remove original and place it correctly on RADF/ADF.
P71 Close sorter cover properly.
Connect sorter to main body properly.
P74 The number of sheets per bin exceeds the staple
capacity. Remove sheets from bins.
The number of sheets in sorter bins exceeds bin
capacity. Remove sheets from bins.
Paper remains in the sorter bins; or paper remains after
stapling. Remove paper from bins.
P76 The staple cartridge is empty. Replace the new staple
cartridge.
P77 The copy size except 11”x17” and 8.5”x11” is selected in
the Automatic In-Bin Stapling. Select 11”x17” or 8.5”x11”
by pressing
COPY SIZE, or release the Automatic In-Bin
stapling by pressing
SORTER button.
P78 The stapler unit is not installed completely. Install the
stapler unit securely.
P81 Insert key counter.
P91 Close ADU door.
P94 Reset tray 2 to copier properly.
P96 Remove paper remaining in ADU.
P97 Use only tray except bypass.