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Troubleshooting
10
C451 10-3
10.2 Unable to specify desired settings or unable to print
as specified
Perform these troubleshooting procedures if you cannot specify the desired
settings in the printer driver, or if the print results do not represent the set-
tings that have been specified.
2
Note
Some of the printer driver functions cannot be combined with other func-
tions.
Symptom Probable cause Action
A printer driver setting
cannot be selected.
Some functions cannot be com-
bined.
Do not try to select settings that
are not available.
The “Conflicts” mes-
sage with “Unable to
Select” or “Function
Canceled” appears.
An incorrect combination of func-
tions has been specified.
Check the settings and specify
the functions correctly.
Printing is not per-
formed as specified.
Incorrect settings are specified. Check each setting in the printer
driver.
A combination of functions, al-
though possible in the printer driv-
er, is not possible with this
machine.
The paper size, orientation, and
other settings specified in the ap-
plication have priority over those
specified in the printer driver.
Enter the correct settings in the
application.
The watermark cannot
be printed.
The watermark is not correctly
set.
Check the watermark settings.
The watermark density is set to a
level that is too low.
Check the density settings.
Watermarks cannot be printed in
graphics applications.
No watermark can be printed in
this case.
The staple function
cannot be specified.
Stapling is not possible if “Paper
Type” is set to “Thick” or “Trans-
parency”.
Check each setting in the printer
driver.
The staple function requires op-
tional finisher.
Install the required optional finish-
er and enable it using the printer
driver.
Stapling cannot be
performed.
If are a large number of pages to
be printed, stapling cannot be
performed.
Change the number of pages to
be printed.
Stapling is not possible if the doc-
ument contains pages of different
sizes.
Check the document.