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Jam between the input area and the exit area
What this light sequence means:
A jam has occurred between the input area and the exit area. (An
input area is where print media enters the printer from a source. An
exit area is where a printed job exits to an output bin.)
What you can do:
Clear the jam and the entire paper path:
1 Open the upper front door.
2 Remove the print cartridge.
3 Remove the jam.
4 Replace the print cartridge.
5 Close the upper front door.
6 Press and release Continue to clear the message.
See Jam between the input area and the exit area for more
information.
Jam in an exit area
What this light sequence means:
A jam has occurred in the area where a printed job exits to an
output bin.
What you can do:
Clear the jam and the entire paper path:
1 Open the rear door.
2 Remove the jam.
3 Close the rear door.
4 Press and release Continue to clear the message.
See Jam in exit area for more information.