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Jams in the multipurpose feeder
Gently pull the jam straight out of the multipurpose feeder.
Jams in the tray 1 area
Print media is jammed in the area under the print cartridge, but the jam is not visible.
1 Gently pull tray 1 (standard tray or optional label tray) out.
2 Pull the jam straight out.
3 Push the tray in.