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2
Gently remove the jam based on how much is visible.
• If the middle of the sheet of print media is visible, but not the ends, grasp the print media on
both sides and gently pull it straight out toward you.
• If an end of the jam is visible, pull it straight out toward you.
3 Close the rear output bin door by pushing it in the middle under the tab.
Note: Make sure the door closes on both sides.
Jams in the fuser
1
Open the upper front door. (See page 69 in Removing the used print cartridge if you need
instructions.)
2 Remove the print cartridge. (See page 70 in Removing the used print cartridge if you need
instructions.)
CAUTION: The inside rear of the printer may be hot.