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Call Handling Basics ♦ 17
Other ways of dialing
You can use the following alternate ways of dialing a telephone
number:
Last Number Redial – instead of redialing the number of the last
outside call you placed, let the system do it for you by dialing the
Last Number Redial code ( ______ ).
*
System Speed Call – allows you to dial a telephone number by
entering a short access code. See System Speed Call on page 42.
Dial from Phone Book – useful when you don’t know the full
name of the person you are asked to find or you only know the
person’s location or department. See Phone Book on page 39.
Dial from the Scratch Pad – allows you to dial a telephone number
you typed on an electronic notepad. See Scratch Pad on page 40.
* Use this space to record the code you dial to use the Last Number
Redial feature.
Questions about Dialing Telephone Numbers
Can I access a specific trunk?
Yes, you can select a specific trunk to dial out on.
• Dial the Individual Trunk Access Code ( ______ ).*
• Dial the trunk number. Trunk numbers can be 1 to 4
digits long.
• When you hear dial tone, continue dialing the
telephone number.
If you hear busy tone, the trunk is in use. You can,
• press [Override] to interrupt the call in an emergency
Or
• press Release or Cancel to release the console from
the trunk.
What do I do if I make a mistake while dialing?
If you notice the mistake before you complete dialing, press
Cancel, and then re-enter the number.
If you realize you transferred a call to the wrong extension,
press Recover to cancel the transfer and reconnect the
caller. You can only recover a call while it is still ringing at
the extension to which it was originally transferred.
* Use this space to record the digits you dial to access a specific
trunk.
Options