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Contents
Getting Started ................................................................................ 3
Introduction ........................................................................................................4
Console Components ...........................................................................................4
Console Screen ....................................................................................................5
Console Keypad ................................................................................................... 6
Softkeys (F1 – F12) ..............................................................................................7
Handset and Cradle............................................................................................. 7
Starting and Closing the Mitel Networks 5550 IP Console .....................................8
Adjusting the Console ..........................................................................................9
Call Handling Basics..................................................................... 13
Answering Calls .................................................................................................14
Dialing Telephone Numbers ...............................................................................16
Extending (Transferring) Calls............................................................................18
Holding and Retrieving Calls .............................................................................. 20
Conference Calls................................................................................................21
Answering Recalls..............................................................................................22
Recovering the Last Released Call ...................................................................... 22
Advanced Features ....................................................................... 25
Account Codes...................................................................................................27
Bulletin Board ................................................................................................... 27
Call Answering Priority....................................................................................... 28
Call Park ........................................................................................................... 29
Call Waiting Threshold....................................................................................... 30
Cancel Call Forwarding...................................................................................... 30