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30 ♦ Advanced Features
Call Waiting Threshold
To reduce call-waiting times, your system may be programmed to
present incoming calls to other consoles or answering positions.
If your system is programmed this way, you can specify the
number of calls that must be waiting before the system presents
them to your console.
To set the call waiting threshold
1. Choose Options on the Tools menu.
2. Click Miscellaneous.
3. Enter a number in the Call Waiting Threshold box.
Cancel Call Forwarding
Call Forwarding lets an extension user route some or all calls to
other extensions. You can cancel Call Forwarding on behalf of
individual extension users, or for all extensions in the system.
To cancel all types of Call Forwarding for a single extension
1. Select Cancel All CFWD on the Program menu.
2. Enter the extension number using the computer keyboard.
3. Click Yes.
To cancel Call Forward - Follow Me for a single extension
You can cancel Call Forward - Follow Me on an extension and leave
the other types of Call Forward (Busy and No Answer) alone.
1. Select Cancel Station CFFM on the Program menu.
2. Enter the extension number using the computer keyboard.
3. Click Yes.
To cancel all Call Forwarding for all extension users
1. Select Cancel All CFWD on the Program menu.
2. Click Yes.
3. Click Yes again to confirm the cancellation.
Clear All Features
From your console you can disable features activated on any
extension in the system.
These are the features you can clear:
• All Call Forwarding
• Do Not Disturb
• Callbacks to other users
• Advisory Messages
• Auto-answer
• Timed Reminder
To cancel all features on an extension
1. Select Cancel Station Features on the Program menu.
2. Enter the extension number using the computer keyboard.
3. Click Yes.
Questions about Clear All Features
Will using Clear All Features on an extension have any
effect on Messages or Callbacks set on that extension by
other users?
No, it only affects features activated by the extension user.
Any Message notifications or Callbacks set on the extension
by others will still be in place. Similarly, Clear All Features
will have no effect on the station user’s Account Codes or
Class of Service.