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Troubleshooting
R100 Wireless Gateway 85
Troubleshooting
The R100 Wireless Gateway is designed to be very easy to install and
operate. However, if you experience difficulties, use the information in
this chapter to help diagnose and solve problems. If you cannot resolve
a problem, contact Technical Support, as listed at the back of this
manual.
Common Problems and Solutions
Problem
Gateway does not power up:
Solution
• Check for a faulty power supply by measuring the output voltage of
the adaptor with an electrical test meter.
• Check failed AC supply (power outlet)
Problem
Cannot communicate with the Wireless Gateway through a wired
network connection.
Solution
• Verify network configuration by ensuring that there are no duplicate IP
addresses. Power down the device in question and ping the assigned
IP address of the device. Ensure no other device responds to that
address.
• Check that the cables used have proper pin outs and connectors or
use another network cable.
Appendix -Troubleshooting