Filter
Top Products
765 The printhead has less than 4 bad dots. The printer
can shift bar code fields to avoid bad dots. You may
need to press CLEAR (ESCAPE/CLEAR) to continue
printing. Print a test label to confirm the number of bad
dots.
768 Printhead has more than 10 bad dots or is not
connected. Make sure the printhead is connected and
if necessary, call Customer Service to order a new
printhead or printhead kit.
770 The print motor is not ready. Call Technical Support.
771 The format specified by the application was not found.
Reload your application and format, and try again. If
the problem continues, call Technical Support.
790 Wait until the printer is idle (no batch waiting to print or
not receiving data) before you send any packets. This
error may occur when you try to print a test label if the
printer is busy.
791 The printer has an error pending. Turn off the printer.
Wait 15 seconds and turn it back on. Resend the
packets. If the problem continues, call Technical
Support.
792 The printer is not initialized. Call Technical Support.
793 The printer job queue is full. Turn off the printer. Wait
15 seconds and turn it back on. Resend the packets. If
the problem continues, call Technical Support.
900 RAM test failure.
901 ROM/EPROM checksum failure.
902 Software timer failure.
903 Software interrupt failure.
Diagnostics and Errors
8-23