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Solving Problems with Printing Quality13-36
If the problem is not resolved, even after all of the above have been per-
formed, contact Technical Support with the error information.
Colors are
not register-
ing properly;
colors are
mixed or
have
page-to-pag
e variation.
Gradations are not
adjusted correctly.
Set [Print Settings]/[Quality Settings]/
[Gradation Adjustment]/[Tone Calibra-
tion] in the [Admin Settings] menu to
[ON], and then perform the AIDC color
calibration. For details, refer to “[Print
Settings]” on page 3-49.
The front cover is
opened during the
calibration.
One or more of the
toner cartridges may
be defective.
Remove the toner cartridges and
check for damage. If it is damaged,
replace it.
The media is moist
from humidity.
Remove the moist media and replace it
with new, dry media.
The color
has a poor
reproduction
or has poor
color density.
One or more of the
imaging units may be
defective.
Remove the imaging units and check
for damage. If it is damaged, replace it.
Symptom Cause Solution