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Status, error and service messages 13-43
[Check Scanner Lock
Lever]
[Unlock the scanner lock
lever.]
The scanner is locked. Cancel the job.
Unlock the scanner.
For details, refer to
“Unlocking the Scan-
ner” on page 13-3.
[Place Original on Glass]
[Unable to scan from ADF
with this original size.]
The selected
document size cannot
be scanned from the
ADF.
Place the document on
the original glass if it
has a size that cannot
be scanned from the
ADF.
[Place Original on ADF]
[Place originals on the
Document Feeder.]
The document is not
loaded into the ADF
when scanning a
document containing
pages of different
sizes.
Load the document into
ADF.
[Matching Paper not
Available]
[Paper of matching size not
available.]
[xxxxx]
Paper of the same
size as the document
cannot be selected
with the [Auto] Paper
setting selected in
Copy mode.
Load the paper tray
with paper of the same
size as the document.
[Out of the Range of Auto
Zoom]
[Zoom ratio for paper size
is outlying.]
[Select other paper or
zoom ratio.]
An appropriate zoom
ratio cannot be
selected with the
“Auto” Zoom setting
selected.
Specify a zoom ratio
between 25% and
400%.
[Place Original on Glass]
[Unable to scan from ADF
with this zoom ratio.]
The selected zoom
ratio (200% or more)
cannot be used to
scan from the ADF.
Place the document on
the original glass.
[Duplex Copy Disabled]
[Duplex copy disabled.
Cancel it or select]
[:A5-Legal/Plain Paper/
Thick 1-2]
The selected paper
type and size cannot
be used with duplex
(double-sided)
printing.
Cancel duplex (dou-
ble-sided) printing, or
change the paper type
and size settings.
Message Cause Solution