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EN Link Unlit
Note: EN Link light is inactive if only using USB.
1. Make sure the you are using the Ethernet cable, not the DSL cable. The
Ethernet cable is thicker than the standard telephone cable.
2. Make sure the Ethernet cable is securely plugged into the Ethernet jack
on the PC.
3. If plugging a 2200- and 3300-series DSL Gateway into a hub the you
may need to plug into an uplink port on the hub, or use an Ethernet
cross over cable.
4. Make sure the Ethernet cable is securely plugged into the Ethernet port
on the 2200- and 3300-series DSL Gateway.
5. Try another Ethernet cable if you have one available.
EN Traffic Unlit
1. Make sure you have Ethernet drivers installed on the PC.
2. Make sure the PC’s TCP/IP Properties for the Ethernet Network Control
Panel is set to obtain an IP address via DHCP.
3. Make sure the PC has obtained an address in the 192.168.1.x range.
(You may have changed the subnet addressing.)
4. Make sure the PC is configured to access the Internet over a LAN.
5. Disable any installed network devices (Ethernet, HomePNA, wireless)
that are not being used to connect to the 2200- and 3300-series DSL
Gateway.
USB
Active
Unlit
Note: USB Active light is inactive if only using Ethernet.
1. Make sure you have USB drivers installed on the PC.
2. Make sure the PC’s TCP/IP Properties for the USB Network Control
Panel is set to obtain an IP address via DHCP.
3. Make sure the PC has obtained an address in the 192.168.1.x range.
(You may have changed the subnet addressing.)
4. Make sure the PC is configured to access the Internet over a LAN.
5. Disable any installed network devices (Ethernet, HomePNA, wireless)
that are not being used to connect to the 2200- and 3300-series DSL
Gateway.
DSL
Traffic
Unlit
Launch a browser and try to browse the Internet. If the DSL Active light still
does not flash, then proceed to Advanced Troubleshooting below.
Wireless
Link
Unlit
• Make sure your client PC(s) have their wireless cards correctly installed
and configured.
• Check your client PC(s) TCP/IP settings to make sure they are receiving
an IP address from the wireless Router.
• Check the Gateway’s log for wireless driver failure messages.