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Status of Connection ‘Waiting for DSL’ is displayed while the Gateway is training. This
should change to ‘Up’ within two minutes. If not, make sure an RJ-11
cable is used, the Gateway is connected to the correct wall jack, and
the Gateway is not plugged into a micro filter.
‘No Connection’ is displayed if the Gateway has trained but failed the
PPPoE login. This usually means an invalid user name or password.
Go to Expert Mode and change the PPPoE name and password.
‘Up’ is displayed when the ADSL line is synched and the PPPoE (or
other connection method) session is established.
‘Down’ is displayed if the line connection fails.
ISP Username This should be the valid PPPoE username. If not, go to Expert Mode
and change to the correct username.
Device Address This is the negotiated address of the Gateway’s WAN interface.
This address is often dynamically assigned. Make sure this is a valid
address.
If this is not the correct assigned address, go to Expert Mode and ver-
ify the PPPoE address has not been manually assigned.
Device Gateway This is the negotiated address of the remote router. Make sure this is
a valid address.
If this is not the correct address, go to Expert Mode and verify the
address has not been manually assigned.
Primary DNS/
Secondary DNS
These are the negotiated DNS addresses. Make sure they are valid
DNS addresses. (Secondary DNS is optional, and may validly be blank
(0.0.0.0).)
If these are not the correct addresses, go to Expert Mode and verify
the addresses have not been manually assigned.
Serial Number This is the unique serial number of your Gateway.
Ethernet Status (if so equipped; not available on 3342/3342N/3352/3352N) This is
the status of your Ethernet connection. If you are connecting via Ether-
net, it should be Up.
USB Status This is the status of your USB connection (if equipped). If you are con-
necting via USB, it should be Up.
Software Release This is the version number of the current embedded software in your
Gateway.
Warranty Date This is the date that your Gateway was installed and enabled.
Item Description