C7350/7550 User’s Guide: Troubleshooting • 522
Paper Jams
Examples of Paper Jams
Paper jams are frequent
More than one sheet feeds at a time
Paper curls
Paper feeds at an angle
Possible cause Remedy
The printer is not
horizontal.
Place the printer on a stable, level surface.
The paper is too thin. Use the correct type of paper. See
Specifications.
The paper is moist or
affected by static.
Store paper within specified temperature and
humidity levels.
The paper is creased or
wrinkled.
Remove the creased/wrinkled paper from the
feed tray.
The paper is not
aligned correctly.
Adjust tray or manual feed guides.
Paper doesn’t feed. Correct paper feed selection in the printer
driver.