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PROBLEM SOLVING
PAPER FEED PROBLEMS.
If paper jams become frequent:
>
More than one sheet feeds at a time;
>
Paper curls;
>
Paper feeds at an angle.
Possible cause Remedy
The printer is not
horizontal.
Place the printer on a stable, level surface.
The paper is too thin. Use the correct type of paper (see Specifications).
The paper is moist or
affected by static.
Store paper within specified temperature and humidity
levels.
The paper is creased or
wrinkled.
As above.
The paper is not aligned
correctly.
Adjust tray or manual feed guides.
Paper doesn’t feed. Correct paper feed selection in the printer driver.