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PAPER JAM HAS BEEN CLEARED, BUT PRINTER DOES NOT
PRINT.
PRINTING FROM WINDOWS
CANNOT CONFIGURE FOR PARALLEL CONNECTION.
CANNOT CONFIGURE FOR USB CONNECTION.
Possible cause Remedy
The top cover has not
remained open until all
paper jams have been
cleared.
Removing a paper jam is not sufficient:
Raise and
gently
lower the top cover, especially if the
paper jam has been removed from behind the front cover.
Possible cause Remedy
The computer does not
support bi-directional
parallel interface.
There is no cure for this problem. You should only use a
computer that does!
Parallel cable does not
meet specifications.
Use a bi-directional parallel cable to IEEE 1284–1994
standard.
The interface is
disabled.
Check that the parallel interface is set to enable.
Configuration
procedure was not
correctly followed or
cancelled.
Configure again from the beginning.
Parallel cable is
disconnected or faulty.
Reconnect or try another cable.
A converter, buffer or
extension cable is
being used.
Test by connecting printer and computer directly.
NOTE
> Windows 95 does not support USB.
> Windows 98 upgraded from Windows 95 may not support USB.
> Windows 98 original installation and Windows Me, 2000, NT and XP
all support USB.