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TROUBLESHOOTING > 186
Possible cause Remedy
Computer does not
support USB interface.
Check if there is a USB controller in the Windows device
manager.
USB cable does not
meet specifications.
Use USB cable to specification Ver.1.1.
Interface is disabled. Check that USB interface is set to Enable.
Configuration
procedure was not
correctly followed or
cancelled.
Configure again from the beginning.
USB cable is
disconnected or faulty.
Reconnect or try another cable.
A USB hub is being
used.
Test by connecting the printer and computer directly.