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Troubleshooting
Possible Meaning(s) Solution(s)Problem
Error LED is blinking. An internal printer fault has occurred. Turn the printer off, then back on.
If the problem persists, unplug the printer from the outlet,
then plug it back in and turn it on.
If the problem still persists, contact your local service
dealer (see Section 7).
Error LED is on. Printer is out of paper. Add paper to the paper tray and press the Resume /FF
button.
Printhead has not been correctly installed. Remove and reinstall the printhead.
Carriage position error has occurred. 1. Press the Resume /FF button to clear the error and eject
the paper.
2. Ensure that all packing material is removed.
Paper feed error has occurred. If paper has misfed, remove the jammed paper. (Refer to
“Clearing Paper Misfeeds” earlier in this Section).
The optional high-capacity black printhead
is installed and color print is selected in the
Printer Driver Setup.
• For black only print, press and release the Resume/FF
button.
• For color printing, replace the high-capacity black
printhead with the color printhead.