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Customer Support & Service
Okidata Customer Support Professionals
Agents are available 24 hours a day, seven days a week. Call
1-800-OKIDATA (1-800-654-3282). Please call from a
telephone close to your printer, so you can refer to it directly
as needed during the conversation.
Our Customer Support Representatives are trained on all
current Okidata products. They can answer your questions
regarding
• Locations of Sales and Service Dealers
• Installation of your OKI printer
• Usage and normal maintenance of your pinrter
• Availability and installation of printer drivers
Customer Support Representatives are not
trained to provide assistance with the use of
commercial software packages. Please consult
your software user’s manual for times and
availability of their support.
• Error message interpretation and solutions
• Parts identification
• Consumer relations
Okidata Faxable Facts
Call 1-800-654-6651 and follow the recorded message
(English only) to have information faxed to you automati-
cally through Okidata’s Faxable Facts on-line document
retrieval system:
• Pricing and information on OKIJET Print Cartridges and
Accessories
• OKIJET Support Bulletins
• Okidata Product Information