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Customer Support & Service
7
Getting Support and Service
This information is valid for the United States and
Canada only.
Your Dealer
Consult the store where you purchased your printer, or call
1-800-OKIDATA (1-800-654-3282) for the location of the
nearest Authorized Okidata Service Dealer. Have your ZIP
code ready.
• Prices and minimum charges may vary.
• Proof of purchase is required for warranty work. Be sure
to retain your purchase documents.
Okidata Information System Automated Attendant
For automated customer support information, call
1-800-OKIDATA (1-800-654-3282): available 24 hours a day,
7 days a week, providing immediate assistance with:
• Sales and Service Referrals
• Parts and Consumable Referrals
• Product Information
This service also provides access to Okidata’s Faxable Facts
document retrieval system and to our Okidata Customer
Support Professionals.