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9. Help
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For assistance, please visit http://www.panasonic.com/consumersupport
9.2 Error messages – Display
If the unit detects a problem, one or more of the following messages will appear on the display.
Display Cause & Solution
“CALL SERVICE” L There is something wrong with the unit. Contact our service
personnel.
“CARRIAGE ERROR” L There is something wrong with the carriage sensor. Contact our
service personnel.
“CHANGE DRUM”
“CHANGE SUPPLIES”
L There is something wrong with the drum unit. Replace the drum
unit and the toner cartridge (page 79).
“CHECK DOCUMENT” L The document was not fed into the unit properly. Re-insert the
document. If misfeeding occurs frequently, clean the document
feeder rollers (page 90) and try again.
“CHECK DRUM” L The drum unit is not inserted properly. Re-insert it correctly (page
12).
“CHECK INSTALL
INPUT TRAY #1”
L The input tray is not inserted correctly. Pull the input tray out, then
re-insert it.
Note:
L “#1”: Paper input tray
L “#3”: Optional input tray
“CHECK MEMORY” L The memory (telephone numbers, parameters, etc.) has been
erased. Re-program.
“CHECK PICK UP
INPUT TRAY #1”
L Recording paper was not fed into the unit properly. Re-insert the
recording paper (page 84, 85).
L The cover at the left side of the optional input tray is open. Close it.
Note:
L “#1”: Paper input tray
L “#2”: Multi-purpose input tray
L “#3”: Optional input tray
“CLOSE ADF COVER” L The ADF cover is open. Close it.
“DIRECTORY FULL” L There is no space to store new items in navigator directory. Erase
unnecessary items (page 30).
“DRUM LIFE LOW
REPLACE SOON”
L The drum life is near to an end. Replace the drum unit as soon as
possible (page 79).
“FAX IN MEMORY” L The unit has a document in memory. See the other displayed
message instructions to print out the document. For fax memory
capacity, see page 92.
L If you select the computer that will be used for receiving a fax in
feature #443 (page 67), and feature #442 is set to “ALWAYS” (page
65), check the connection between the computer and the unit.
“KEEP COPYING” L Copying has stopped due to a lack of recording paper or paper
being fully stacked on the output tray. See the other displayed
message instructions to continue copying.
FLB851-PFQX2175YA-en.book Page 70 Thursday, September 8, 2005 2:24 PM