Filter
Top Products
9. Help
74
For assistance, please visit http://www.panasonic.com/consumersupport
9.3.3 Fax – sending
9.3.4 Fax – receiving
I cannot operate the help
function, adjust volumes
or program the features.
L The unit is set to the scan mode. Press {COPY} or {FAX} to switch
to the copy mode or fax mode. If you still have this problem, contact
our service personnel.
Problem Cause & Solution
Problem Cause & Solution
I cannot send documents. L The telephone line cord is connected to the [EXT] jack on the unit.
Connect to the [LINE] jack (page 19).
L The other party’s fax machine is busy or has run out of recording
paper. Try again.
L The other party’s machine is not a fax machine. Check with the
other party.
L The other party’s fax machine failed to answer the fax
automatically. Send the fax manually (page 26).
I cannot send a fax
overseas.
L Use the overseas transmission mode (feature #411 on page 63).
L Add two pauses at the end of the telephone number or dial
manually.
The other party complains
that letters on their
received document are
distorted.
L If your line has special telephone services such as call waiting, the
service may have been activated during fax transmission. Connect
the unit to a line that does not have these services.
L Another telephone on the same line is off the hook. Hang up the
extension telephone and try again.
The other party complains
that letters on their
received document are
not clear.
L Try copying the document. If the copied image is clear, there may
be something wrong with the other party’s machine.
L The original document is too dark or too light. Change the contrast
setting by pressing {CONTRAST}, then {V} or {^}, and try again.
The other party complains
that black lines, white
lines or smudges appear
on their received
document.
L The glass or rollers are dirty with correction fluid, etc. Clean them
(page 86, 90). Please do not insert a document before correction
fluid has dried completely.
Problem Cause & Solution
I cannot receive
documents.
L You may have subscribed to a voice mail service due to service
packs offered by your telephone company. Fax reception may not
be possible when voice mail is activated so we recommend you to:
– contact your telephone company and request to deactivate
voice mail service, or
– subscribe to a Distinctive Ring service (page 41).
L The telephone line cord is connected to the [EXT] jack on the unit.
Connect to the [LINE] jack (page 19).
FLB851-PFQX2175YA-en.book Page 74 Thursday, September 8, 2005 2:24 PM