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9. Help
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9.3.7 Multi-Function Station
I cannot retrieve recorded
voice messages on the
answering machine from
a remote location.
L You did not program your remote access code into your unit
correctly. Program the same code that is programmed on the
answering machine on the unit with feature #322 (page 62).
I pressed the remote
access code to access the
answering machine
remotely, but the line was
disconnected.
L The code may include “#” which is used for certain features
provided by telephone companies. Change the code on the
answering machine to another number which does not include “#”.
Also change the code of the unit with feature #322 (page 62).
Callers complain that they
cannot send a document.
L There is no room left in memory of your answering machine to
record voice messages. See the operating instructions of the
answering machine and erase unnecessary messages.
L You set the answering machine to only give a greeting message.
Problem Cause & Solution
I cannot recognize the last
part of an item in the list of
the [One Touch],
[Directory], [Journal] or
[Caller ID] when using
Remote Control.
L Put the cursor on the line between the buttons. The cursor changes
shape and you can expand the area by dragging or double-clicking.
I cannot scan. L When scanning at a high resolution, a large amount of available
memory is required. If your computer warns of insufficient memory,
close other applications and try again.
L The unit is in use. Try again later.
L There is not enough space on the hard disk. Delete unnecessary
files and try again.
L Restart the computer, and try again.
L Check the connection between the computer and the unit (page
47).
L You attempted to scan a document longer than the paper size
which you set. Change the setting or divide the document into the
appropriate paper size, and try again.
L If you use the Fast User Switching feature in Windows XP, make
sure no other users are logged in to your computer.
The document is not fed
into the unit.
L Remove the document in the auto document feeder and re-insert it.
Even after clicking
[Cancel], scanning
continues.
L Please wait. It may take a while for the cancel request to be
accepted.
I cannot find the unit as
the target device from the
list when using PC FAX
and Remote Control.
L The unit will be displayed after the printer driver has been installed.
A printing error occurred
while using PC FAX and
Remote Control.
L The printer driver is used for PC FAX and Remote Control. The
transmission error will be displayed as the printing error.
Problem Cause & Solution
FLB851-PFQX2175YA-en.book Page 77 Thursday, September 8, 2005 2:24 PM