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9. Help
69
For Fax Advantage assistance, call 1-800-435-7329.
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TRANSMIT ERROR
L A transmission error occurred. Try again.
L If you send a fax overseas, try the following:
– Use the overseas transmission mode
(feature #23 on page 61).
– Add 2 pauses at the end of the telephone
number or dial manually.
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UNIT OVERHEATED
L The unit is too hot. Let the unit cool down.
9.2.2 Handset
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L There is no space to store new items in
navigator directory. Erase unnecessary items
(page 35).
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L The handset has lost communication with the
base unit. Walk closer to the base unit, and
try again.
L Place the handset on the base unit and try
again.
L The power cord is disconnected. Plug in the
power cord.
L Raise the base unit antenna.
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L{e}, {v}, {FLASH}, {CALL
WAIT/PLAYBACK}, {CLEAR}, {HOLD} or
{INTERCOM} was pressed while the base
unit was in use.
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L A button was pressed while the handset was
on the base unit. Lift the handset and press
the button again.
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L While programming, the handset has lost
communication with the base unit. Move
closer to the base unit.
Frequently As ked Questions
9.3 When a function does
not work, check here
9.3.1 Initial settings
I cannot hear a dial tone.
L If you used a splitter to connect the unit,
remove the splitter and connect the unit to the
wall jack directly. If the unit operates properly,
check the splitter.
L Disconnect the unit from the telephone line
and connect the line to a known working
telephone. If the working telephone operates
properly, contact our service personnel to
have the unit repaired. If the working
telephone does not operate properly, contact
your telephone company.
L The power cord or telephone line cord is not
connected. Check the connections.
L If you connected the fax machine through a
computer modem, connect the fax machine
directly to a telephone line jack.
I cannot make calls.
L The dialing mode setting is wrong. Change
the setting (feature #13 on page 61).
The unit does not ring.
L The ringer volume is turned OFF. Adjust it
(page 25, 26).
L The ring setting in TAM/FAX mode (feature
#06) is set to “RINGER OFF”. Change to
another ring setting (page 61).
9.3.2 General
The unit displays “CHECK PAPER” though the
paper is inserted.
L The paper is inserted halfway. Insert it
correctly (page 14) and press {START} to
clear the message.
Directory full
No link to base
Place on cradle
and try again.
Not available
Please lift up
and try again.
Save error
FPG376.book Page 69 Wednesday, July 30, 2003 6:28 PM