Filter
Top Products
9. Help
71
For Fax Advantage assistance, call 1-800-435-7329.
The handset stops working while being used.
L Place the handset on the base unit, and
disconnect the power cord to reset the unit.
Connect the power cord, and try again.
I cannot store an item in the navigator
directory.
L You cannot store an item in the directory:
– while the handset is in the talk, or
intercom mode.
– while the base unit is in use.
L Do not pause for over 1 minute while storing.
While storing an item in the navigator
directory, the handset starts to ring.
L To answer a call, press {TALK} or {SP-
PHONE}. Storing will be canceled. Store the
name and number again.
I cannot redial by pressing {REDIAL/PAUSE}.
L If the last number dialed was more than 32
digits long, the number will not be redialed
correctly.
The handset beeps intermittently and/or
“Recharge” is displayed and 01 234
flashes.
L Charge the battery fully (page 18).
I charged the battery fully, but “Recharge” is
still displayed and 01 234 continues to
flash.
L Clean the charge contacts and charge again
(page 18).
L It is time to replace the battery (page 15).
I cannot receive documents by pressing
{*}{#}{9} on the handset.
L You must set the remote fax activation to ON
(feature #41 on page 62) beforehand.
L Press {*}{#}{9} firmly. A single beep will
be heard.
L The memory is filled with received
documents due to a lack of recording paper
or a recording paper jam. Install paper or
clear the jammed paper.
The handset display is blank.
L Charge the battery fully (page 18).
The handset display exits the Caller ID list
while viewing caller information.
L Do not pause for over 1 minute on the
handset while searching.
9.3.4 Fax – sending
I cannot send documents.
L The other party’s fax machine is busy or has
run out of recording paper. Try again.
L The other party’s machine is not a fax
machine. Check with the other party.
L The other party’s fax machine rings too many
times. Send the fax manually (page 40).
I cannot send a fax overseas.
L Use the overseas transmission mode
(feature #23 on page 61).
L Add two pauses at the end of the telephone
number or dial manually.
The other party complains that letters on
their received document are distorted or not
clear.
L If your line has special telephone services
such as call waiting, the service may have
been activated during fax transmission.
Connect the unit to a line that does not have
these services.
L An extension telephone on the same line is
off the hook. Hang up the extension
telephone and try again.
L Try copying the document with this unit. If the
copied image is clear, there may be
something wrong with the other party’s
machine.
The other party complains that smudges or
black lines appear on their received
document.
L The glass or rollers are dirty with correction
fluid, etc. Clean them (page 77). Please do
not insert the document before correction
fluid has dried completely.
9.3.5 Fax – receiving
I cannot receive documents.
L When you have a single telephone line and
subscribe to a voice mail service, you must
also subscribe to a Distinctive Ring service
(page 47).
L The ink film is empty. Replace the ink film
with a new one (page 13).
I cannot receive documents automatically.
L The receiving mode is set to TEL mode. Set
to TAM/FAX mode (page 45) or FAX ONLY
mode (page 46).
FPG376.book Page 71 Wednesday, July 30, 2003 6:28 PM