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9. Help
73
For Fax Advantage assistance, call 1-800-435-7329.
L You may have used paper with a cotton
and/or fiber content that is over 20%, such as
letterhead or resume paper. We recommend
smooth paper such as “Hammermill Jet Print”
for clearer printing.
9.3.7 Answering machine
I cannot listen to messages from a remote
location.
L Press the remote operation ID correctly and
firmly (feature #11 on page 61).
L The unit is not in TAM/FAX mode. Change to
TAM/FAX mode (page 45).
Messages in the mailbox do not play back.
L The mailbox password is wrong. Enter the
correct password.
– For mailbox 1, see feature #51 on page
63.
– For mailbox 2, see feature #52 on page
63.
The other party complains that they cannot
leave a voice message.
L The memory is full. Erase unnecessary
messages (page 52, 53, 55).
While operating the answering machine from
the handset, the remote operation stops and
the unit starts to ring.
L Someone is calling you from outside.
Press {TALK} or {SP-PHONE} to answer the
outside call.
I cannot operate the answering machine with
the handset.
L Someone is operating the answering
machine.
L You are too far from the base unit. Move
closer to the base unit.
9.3.8 If a power failure occurs
L The unit will not function.
L The unit is not designed for making
emergency telephone calls when the power
fails. Alternative arrangements should be
made for access to emergency services.
L Fax transmission and reception will be
interrupted.
L If the delayed transmission (feature #25,
page 61) is programmed and the start time
occurs during a power failure, transmission
will be attempted soon after power is
restored.
L If any fax documents are stored in the
memory, they will be lost. When power is
restored, a power down report will be printed
out stating which contents in the memory
have been erased.
Jams
FPG376.book Page 73 Wednesday, July 30, 2003 6:28 PM