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Troubleshooting 6-7
Troubleshooting Wireless Configuration Problems
1. Your computer’s wireless adapter and/or access point should be
configured to match your print server.
2. The printer should be within range (90 meters or 300 feet) of your
computer and away from metal objects and other devices with
radio signals (Bluetooth, 2.4 GHz cordless phones, and
microwaves).
3. Use infrastructure mode to connect through an access point. Use
Ad-Hoc mode to connect without an access point.
4. To use encryption or password protect your wireless network, and
your wireless adapter or access point normally uses a password
or pass-phrase instead of WEP, it should allow you to enter 0x
followed by a ten digit (for 40-bit or 64-bit WEP) or twenty-six digit
(for 128-bit WEP) key in hexadecimal format (0-9 or A-F).
5. Change the RF channel (Ad-Hoc mode only) to correct
intermittent connection problems or slow performance. Change it
to at least three channels lower or higher than any other wireless
networks within range.
Technical Support
If these solutions do not work, call Service at the number listed on the
back of this manual.