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Chapter 3 Loading Flash Memory
ERROR: NVRAM
FAILURE
The non-volatile memory has failed. Replace Controller
PCBA.
ERROR: PROGRAM
NEEDS MORE DRAM
The printer requires more DRAM memory in
order to run the downloaded program.
Reseat or replace the
DRAM SIMM at U33. If
the message occurs
again, replace the
Controller PCBA.
ERROR: PROGRAM
NEEDS MORE FLASH
The printer requires more flash memory in
order to run the downloaded program.
Reseat Flash SIMM at
U38. Replace the Flash
SIMM. If the message
occurs again, replace
the Controller PCBA.
ERROR: PROGRAM
NOT COMPATIBLE
The printer is not compatible with the
downloaded program.
Use the correct
emulation software
option(s) for this model
printer.
ERROR: PROGRAM
NOT VALID
The printer does not see a program in flash
memory.
There is no program in
printer memory. Go to
step 2.
ERROR: SECURITY
PAL NOT DETECTED
The security PAL is not present or has
failed.
Check the security PAL
at location U11 on the
Controller PCBA. If the
PAL is absent, install
correct PAL. If correct
security PAL is present,
replace the Controller
PCBA.
ERROR: SHORT AT
ADDRESS
XXXX
Hardware failure in DRAM or Main PCBA
controller circuitry.
Replace U33 DRAM
SIMM. If message
occurs with new DRAM,
replace the Controller
PCBA.
ERROR: WRITING
TO FLASH
Hardware or software fault in flash memory. Download the program
again: Power off the
printer and start over at
9. If the message
occurs again, replace
U38 Flash SIMM or
Controller PCBA.
Table 6. Flash Memory Message Guide
Message Explanation Required Action