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Other Printer Problems
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Other Printer Problems
• Smears or voids in printed image
Possible causes include:
• Dirty printhead. Clean the printhead, as described in the previous
section.
• Printhead temperature is too high. Use software control to adjust the
heat setting or change the Print Intensity value through the PRINTER
CONTROL menu. This function is accessed through the secondary
control panel. (See Chapter 3, “Configuring The Printer,” for complete
instructions.)
• Incorrect ribbon/media combination is being used. Be sure to use the
correct ribbon type. The use of genuine Printronix Supplies is highly
recommended to ensure the best possible print quality.
• The ribbon has a crease or fold across the surface. Smooth out the
ribbon to remove the crease. Perform the Ribbon Wrinkle adjustment
procedure in the
T4204 Maintenance Manual
. Reduce the Print
Speed setting using the PRINTER CONTROL menu. You can access
the menu through the secondary control panel. (See Chapter 3,
“Configuring The Printer,” for complete instructions.)
• Advances several labels when FEED button is pressed
Possible causes include:
• Labels were loaded incorrectly. Refer to the loading instructions on
the inside cover of the printer, or see “Loading Roll Media” on page
29.
• The PRINTER CONTROL menu Page Length value is set greater
than the actual length of the Transmissive or Reflective media
currently installed.
• The media sensor is not horizontally positioned directly under the
Transmissive notch or hole, or if Reflective media is installed, the
media sensor is not positioned under the black stripe.
• The Run Calibrate procedure was never performed.
• The media sensor is out of adjustment or defective. Call your
authorized Printronix service representative.