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A Contact Information
Printronix Customer Support Center
IMPORTANT
Please have the following information available prior to calling
the Printronix Customer Support Center:
• Model number
• Serial number (located on the back of the printer)
• Installed options (i.e., interface and host type if applicable to the
problem)
• Configuration printout (see “Printing A Configuration” in the
Quick Setup Guide
)
• Is the problem with a new install or an existing printer?
• Description of the problem (be specific)
• Good and bad samples that clearly show the problem (faxing of
these samples may be required)
Americas (714) 368-2686
Europe, Middle East, and Africa (31) 24 6489 311
Asia Pacific (65) 6548 4114
http://www.printronix.com/support.aspx