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TROUBLESHOOTING
8.8 C
HAPTER
E
IGHT :
T
ROUBLESHOOTING
8
Problem
You are receiving poor
quality copies.
The fax machine sending you a fax may have a dirty
scan glass.
Check for a noisy phone line.
Are some of the words on
the fax you receive
stretched?
The machine sending you the fax had a temporary
document jam.
Spots on or lines missing
from the fax you receive.
Check if your phone line is noisy.
Check if the print head is clean by making a copy.
Solution
Your machine wonÕt
make copies.
Make sure your document is loaded face down.
There are lines on copies
or documents you send.
Check your scan glass for marks, and clean it.
The machine dials a
number, but fails to make
a connection with a
remote fax machine.
The remote fax machine may be turned off, out of
recording paper, or unable to answer incoming calls.
Speak with the remote operator and ask for the problem
to be rectified.
You cannot store a
document in memory.
There may not be enough available memory to hold the
document you want to store. If the LCD displays a
ÔMEMORY FULLÕ or ÔMEMORY JOB FULLÕ message,
delete from memory any documents you no longer need,
then restore the document.
Blank areas appear at
the bottom of each
page or on continuation
pages, with only a small
strip of material printed at
the top.
You may have selected the wrong paper settings in the
User Options setup. See page 6.8 to select the proper
paper size.
The fax you receive has
got blank bits on it.
The machine sending you the fax may be faulty.
A noisy phone line can cause line errors.
Check your machine by making a copy.
A-Chapter 8(US) 4/16/98 8:47 AM Page 8.8