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44 Jam clearance
Clearing a media jam (con’t)
f. If the printer has residual pieces of media,
clear the pieces of media.
g. If the printer has a sticky substance such as
glue, clean the media path with alcohol and
cleaning paper.
h. If, after performing the stated clearing
activities, you still receive an error message
indicating a jam, contact your service
representative.
Clearing a cutter jam
Procedures
When a cutter jam occurs, typically the cutter unit
blade is stuck.
1. Follow the procedure, clearing a media jam. Be
sure to prevent the print head from contacting
the media.