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46 Appendix A: In Case of Difficulty
In case of difficulty
Overview
If you suspect your printer is not working properly or you are
experiencing poor quality output, follow the procedures in this chapter
to isolate the cause, then follow the suggestions to correct the
problem.
First check for an error message on the printer's LCD. If an error
condition is not displayed, use the observed symptoms to pinpoint
the cause and the appropriate corrective action.
Trouble isolation procedures
Quick checks
When you suspect your printer is not functioning properly, check the
following items first:
Printer doesn't turn on
If your printer does not turn on, check the following
items:
1. Check that the printer's power plug is plugged
into the outlet.
2. Check that power is available at the outlet.
3. Check that the printer's power switch is turned
ON.
4. Check that the printer's circuit breakers are
closed.
Caution - An open circuit breaker indicates a
possible electrical problem. Determine the
cause of the open circuit breaker before
proceeding.