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62 Troubleshooting 99-00666-20 B0
After you customize the tethered pen, it doesn’t work as expected
Turn off your computer, and then turn it on again. The wireless connection between your computer
and the AirLiner slate is automatically reestablished after you turn on the computer. You can use
the tethered pen after the wireless connection is reestablished.
The pen’s side switch doesn’t work as expected
Complete steps 1 to 8 on page 38, and verify that the upper and lower side switches are set to the
functions you want.
Move the pen tip within 1/4" (6.5 mm) of the workspace, but not touching it, and then press and
hold the side switch. If the power indicator turns green when you press the side switch, the issue
may be due to a problem with the tethered pen. However, if the power indicator remains blue when
you press the side switch, the issue may be due to a problem with the slate. Contact SMART
Technical Support (page 69).
It’s difficult to click buttons and other parts of the display
Adjust the Tip Feel of the tethered pen (page 37).
It’s difficult to double-click buttons and other parts of the display
Increase the Double-Click Zone (page 37).
NOTE: If you’re working with a Windows operating system, you can adjust your operating system
settings to enable programs to start with a single-click. For more information, see the instructions
that came with your operating system.
The tethered pen selects everything on the display, or doesn’t it stop drawing, because the
pen tip is too sensitive
Set the Tip Feel to a firmer setting (page 37).
You have to press the pen tip hard on the workspace, in order to draw or move the pointer
Set the Tip Feel to a softer setting (page 37).