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The pointer does not move while using the Touchpad or
Mouse.
❑ The computer should be restarte d. Follow th ese steps:
1 Press the Windows key.
2 Press the “U” key to select Turn Off Computer / Shut Down, and then
wait at least four seconds.
3 Press the “R” key to restart your computer.
❑ If you cannot turn off your notebook as described in the step above, press the
Ctrl+Alt+Delete keys simu ltaneously, and th en select Turn Off Computer /
Shut Down on the Windows® dialog box . Wait at least four seconds, and
then restart the computer.
❑ If you cannot restart your notebook as described in the step above, press and
hold the power button for more than four seconds to turn off the notebook.
❑ If the pointer does not move while playing a disc, press the Ctrl+Alt+Delete
keys simultaneously to stop playback and restart the notebook.
❑ If you are still experiencing problems, check that another mouse was not
installed.
❑ You may need to use your supplied Driver Recovery CD to reinstall the
touchpad or mouse drivers. See “To use the Driver Recovery CD(s)” for
more information.