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TANDBERG Content Server printable online help 41
Note: The TCS Wizard can run under the following user accounts:
a domain administrator account
the special domain account, MYDOMAIN\TCSNASUSER
the local administrator account
4. Configure the NAS, if you have not already done so.
a. Log on to your NAS using Windows Remote Desktop Connection.
b. Set up a shared folder.
c. Set permissions on the share to allow the Content Server and the shared account
(MYDOMAIN\TCSNASUSER in this example) full control over the share. Right-click on the
share and select Sharing and Security... Click Permissions. Click Add.
d. Click Object Types. Select Computers and click OK.
e. Enter <Content Server Server Name> (as registered in the domain). Click Check Names
and OK.
f. Enter the shared account name (MYDOMAIN\TCSNASUSER). Click Check Names and OK.
g. Give the Content Server and the shared account (MYDOMAIN\TCSNASUSER) full control
over the share.
h. Click the Security tab. Click Add. Repeat steps d to g to give the Content Server and
MYDOMAIN\TCSNASUSER full control of the NAS share.
5. Log in to the Content Server using Windows Remote Desktop Connection.
6. Run the TCS Wizard.
7. Click Alternate Storage [NAS] Wizard.
If there are live calls, the wizard prompts you to end all calls. It also puts the Content Server in
Idle mode, so that no new calls or transcoding jobs are accepted while the wizard is running.
The wizard must complete (or be cancelled) in order to return the Content Server to normal
operation (Online mode). This happens automatically.
8. Follow the on-screen instructions.
a. Enter the remote server information for the new NAS location in the format:
\\ServerName\ShareName\. ServerName must be entered as the DNS name, not IP
address, otherwise the wizard will fail.
b. At the Content Server Checks step, confirm that the Content Server has been backed up
and that anti-virus software has been stopped (if any has been installed). If this is not the
case, cancel the wizard and complete those actions, then run the wizard again. Your system
will not have changed if you cancel.
c. The NAS: Test Result step displays information about your intended setup. If all the tests
have been successful, click Configure to configure the Content Server and move existing
media files from the NAS back to the E: drive. This may take several minutes depending on
how much media has to be moved. You may also click Finish to exit the wizard without
making any changes at this step. If any tests failed, you cannot continue. Check the external
NAS configuration and the information you entered and try again.
9. When the process is complete, click Finish. No server restart is necessary. TCS Wizard logs
are available in E:\logs\SetupUtility. To check your new media location, go to Management
Settings > Server Overview.