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Troubleshooting
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Phaser 240 Drivers and Utilities
Random PostScript errors
If you are using AppleTalk Network Software below version 58.x, you may
experience a problem with random PostScript errors when printing. If this is
the case, you should upgrade the AppleTalk Network Software on your
Macintosh computer.
The printing problem is due to a timing conflict between the older AppleTalk
software and the printer. The PostScript errors can be any type of error or
offending command, and may occur in any of the following situations:
■ May occur more often over LocalTalk than EtherTalk.
■ Sending the same file more than once may cause different errors or
offending commands each time, or the file may print without
an error.
■ Files from some applications may print, while files from other
applications may not.
■ Documents saved to PostScript files and sent to the printer with a
downloading utility may generate errors.
To upgrade your software
1.
Insert the diskette labeled “AppleTalk Installer for the Macintosh”
into your computer’s disk drive. This diskette was shipped with
your printer.
2.
Double-click on the Installer icon.
3.
Click OK in the introduction screen.
4.
Click Install in the Easy Install window to install the
recommended software. (Or, click Customize to select
individual items.)
5.
After successful installation, click Restart to restart
your computer.