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Troubleshooting
8
Printing Reference
8-25
If you have problems using the paper trays
The Phaser 240 comes standard with a paper tray for use with perforated
paper. An optional kit enabling you to print on plain paper, and a separate
lower tray assembly are also available. For Product Information in the U.S.
and Canada, call 1-800-835-6100. Outside the U.S. and Canada, contact your
reseller or local Tektronix office.
If you have problems with the paper trays, you may find it helpful to
understand how paper tray switching works. The following list outlines
paper tray behavior and offers suggestions for you to try.
■ Make sure your media selection matches your tray selection. For
example, if you select Letter-size paper, you must also have a
Letter-size tray in the printer in either the upper or lower
positions.
■ The lower tray is the default. If you use a driver that doesn't allow
you to select the upper or lower tray, or if you do not tell the
printer which tray to pick media from (through the driver or with
a utility file), it picks from the lower tray. When this tray runs out
of media, the front panel media indicator lights up and printing
stops until the tray is filled.
■ If you select the upper tray or the lower tray from a Tektronix
driver or with a utility file, that selection is locked onto that tray.
■ If a job doesn't print, make sure the selected tray contains media.
■ If the selected tray runs out of media, the front panel media
indicator lights up and printing stops until the tray is filled or until
the other tray is selected through a driver or with a utility file.