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Troubleshooting
7
User Manual
7-13
Front panel reports:
Fuser:replace
The Fuser is wearing out. Replace the Fuser soon.
Front panel reports:
Fuser expired
The Fuser is worn out. Replace the Fuser
now
; although it
continues to function, the print quality is
affected.
A piece of the printed image
is missing and reappears out
of place, approximately
129 mm (5 in.) down the
page.
The Fuser’s internal roller is not being
consistently oiled.
or
The Fuser’s internal roller is
contaminated with toner particles.
■
Print 5-10 pages of blank pages to clean
the roller.
If you still see the problem:
■
Replace the Fuser Roll.
If you still see the problem:
■
Replace the Fuser.
The surface of the printed
image appears to have
vertical scratches (visible by
holding the print at an angle
and observing the “shine” of
the image).
At first, the scratches appear
only on the printed image;
eventually, dark vertical
scratches appear on the
unprinted portion of the page.
The Fuser is wearing out. Replace the Fuser (depending on your
quality needs, you can continue to print
until the dark vertical lines appear).
A piece of the printed image
is missing and reappears out
of place, approximately
129 mm (5 in.) down on the
page.
The Fuser’s internal roller is not being
consistently oiled.
or
The Fuser’s internal roller is
contaminated with toner particles.
■
Print 5-10 pages of blank pages to clean
the roller.
If you still see the problem:
■
Replace the Fuser Roll.
If you still see the problem:
■
Replace the Fuser.
Media frequently wraps
around the Fuser.
The Fuser Roll is worn out.
■
Replace the Fuser Roll.
Light vertical streaks appear
in all colors (most easily
visible in yellow).
The Main Charge Grid is dirty. Replace the Main Charge Grid. Complete
instructions are packaged with the Main
Charge Grid. Refer to “Supplies and
accessories” on page 9-2 for ordering
information.
Troubleshooting and print quality quick reference (cont'd.)
Symptom Possible Causes Solution